We are Here to Help! 

Sorry you are experiencing issues. While we strive to make every purchase from Play It Koi a FIN-Tastic experience, there is the rare occurrence that unforeseen things happen.

Don't worry, whatever issue you may have encountered, we are here to help M-F  9-3pm PST!

Quickest Options for service:

    • Chat: The fastest way to help is to use the chat window in the bottom right hand of the screen. Here you can access your order history, leverage some self-service tools,  and tell us about your issue in more detail. 
    • Email Us
    • Phone: (206) 350-7580





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