- Protect fish from predators and keeps leaves out of ponds
- UV-resistant polypropylene construction for longer life
- 1/2" x 1/2" opening size keeps debris out while allowing sunlight and fresh air to enter
- Includes 12 plastic stakes to secure net
I was emailed that the package of my pond netting was delivered by Fedex. (Which is worse than the USPS) It stated it was delivered 9:34 AM that Monday morning. Since it was just after 10:00 AM I was glad I could install it that morning. But there was no package at the front door or garages, or nowhere else. I suspected it may have been delivered to a neighbor so I checked that out and with no results. I went online and messaged Play It Koi but got no reply. The next day, still no package. I then called Fedex which is a button pushing nightmare. When I finally got a human I was told it was delivered to Play It Koi in my town. (It does not exist in my town) I was told it was delivered to my street but not my number and would not tell me what the number was so I could go and knock on a door. There are only 27 houses on my street. Then, I received a review request for a review via email from Ben, the owner, along with his cell number. No answer and no return call. Back online I found a contact phone number for Play It Koi, and I called just after would open at 10:00 PDT. I'm in Eastern time. And I could only leave a message. Later, I did get a return call from a very pleasant and helpful lady and the end result was they were going to send another one. Since it took a couple of weeks to get the first order I was not happy about the additional wait. Today, Firday, three days later I received an email saying it was shipped again Fedex and it is scheduled for delivery next Friday. Hopefully. . .
Play it Koi and Ben are a great local company. We recently installed a water feature and were having issues controlling the algae. I contacted Ben and he answered all my questions and provided me with the correct product to clear up the water. We will continue to use, and recommend Pkay it Koi for all our pond needs, even though we don't have Koi.
I was so pleased to have found Play It Koi. Very nice selection of Koi and a wonderful selection of pond supplies! I only wish I knew you existed before the season ended! Thank you Ben for accommodating my request to visit in the off season.